Product Operations Manager


Product Operations Manager

  • Auckland, New Zealand


The Role

Reporting to the Associate Director of Special Operations, you will work closely with our operations teams to assess and launch the products that will underpin the next stages of our growth, creating the product of tomorrow while maintaining a reliable experience for our customers.

Our ideal candidate for the Product Operations Manager role has experience in working on projects in food but is hungry to learn a new business and make an impact at a fun, fast-growing, mission-driven meal kit delivery service business.

You will…
• Join the Operations team and have exposure and opportunity to be involved in the vanguard of growth and development for the HelloFresh New Zealand business
• Collaborate with our product managers and operations managers to assess initial feasibility of new products, lead full operational feasibility scoping and guide roadmap planning for new products
• Monitor project implementation
• Raise the bar on operational excellence when it comes to execution of new products by leading regular reviews and identifying priority areas for improvement
• Proactively identify, define, recommend, prioritise and initiate continuous improvement of our operational processes with our operations managers
• Communicate effectively across all parts of the business and to various levels of stakeholders
• Liaise with global stakeholders on market performance and best practices
• Solve problems on-the-go in a fast-paced environment

You have
• 3+ years of project management experience, preferably in food (but not a must)
• Able to influence, drive alignment among a diverse set of stakeholders, lead and motivate to deliver on longer term projects as well as day to day operations
• Have strong up and downward management skills with clear communication
• Have a “roll up sleeves” attitude to entering workstreams and getting them over the line
• Quantitative and analytical experience, including solid comfort with Excel
• Proactive, ambitious, and assertive: you take ownership of your work
• Entrepreneurial and can make things happen

What you’ll get in return…
• The chance to have a significant impact on one of the fastest-growing global food technology companies in an exciting growth phase
• Company discount - 70% off HelloFresh boxes
• Flexible working arrangements
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• HelloFresh Academies - monthly internal learning & development
• A diverse and vibrant international environment, with offices in 18 countries
• Access to ClassPass corporate membership - 30 credits per month

Start Date: ASAP

Duration: Permanent full time role. You must have the right to work full-time in Australia/New Zealand.

Location: Penrose, Auckland - hybrid working environment

Salary: Competitive salary & employee benefits

HelloFresh focuses on E-Commerce and Food and Beverages. Their company has offices in New York City, New York, London, Toronto, and Amsterdam. They have a very large team that's between 1001-5000 employees. To date, HelloFresh has raised $379.7M of funding; their latest round was closed on December 2016.

You can view their website at or find them on Twitter, Facebook, and LinkedIn.


Category : Product Manager
Posted : November 9, 2023
Salary : N/A
Experience : 3 Months

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