Supply Chain Analyst


Supply Chain Analyst

Smart DCC
  • London, United Kingdom


We are Smart DCC

Together we're building a greener tomorrow

Connecting every home and business to a single, secure smart meter network is a huge undertaking. So you can imagine the scale – and variety – and opportunities for the people who'll help us do it.

The role

Supply Chain Analyst


The Role

Competitive Salary plus benefits

The Product and Network team are operationally responsible for Communications Hubs, which facilitate secure connectivity between Gas and Electricity Smart meters, the Wide Area Network (WAN), the Home Area Network (HAN) in customer homes and the DCC network.

Together they are responsible for the E2E supply chain, assuring the firmware, the security credentials on the Communications Hub in life working with manufacturers, logistics partners and other key suppliers to ensure our customers (Energy Suppliers) are able to meet their Smart Meter rollout targets.

We’re looking for a Supply Chain Analyst to join this established team with a focus on delivering an excellent customer experience whilst utilising demand & supply planning techniques to drive efficiencies through the Supply Chain, ensuring that Customer and DCC strategies for deployment align to support the national Smart Meter Rollout.

As Our Supply Chain Analyst, You Will
• Support customer Ordering, Forecasting and Return of communication hubs and onboarding new customers to the Smart programme.
• Ensuring customer deliveries are completed On Time, In Full (OTIF), meeting business KPIs.
• Identify and recommend new ways to improve the Supply Chain and the experience we provide our customers.
• Ensure regulatory and contractual obligations are interpreted and followed accordingly.
• Monitoring customer and supplier performance against Regulatory and Contractual SLAs.
• Create detailed models using statistical tools that can provide insight via reusable/automated templates to identify, analyse and interpret complex data sets that will shape Supply Chain strategy and demand.
• Enhance reporting processes, crafting compelling visual data narratives that resonate and inform.
• Collaborate and develop strong personal relationships with key contacts at all management levels.
• Challenge the way we do things, embrace and inspire change for the future Supply Chain.

We’re Looking For
• Previous experience in a similar role with attention to detail ensuring data integrity and precision.
• Strong interpersonal and communication skills, both written and verbal.
• Effective stakeholder management with excellent relationship, influencing and negotiating skills.
• High level of proficiency in data analysis and data visualisation tools (Excel, Power BI).
• Self-sufficient and comfortable prioritising, ability to make effective decisions under pressure.
• Experience in demand planning, forecasting, and serialised asset inventory management and reporting.
• Ability to problem solve and analyse data in support of delivering supply chain.
• Assessing risk and making risk-based recommendations and decisions.
• Ability to be flexible and work under pressure.

About The DCC

At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn’t be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we’ll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.

Company Benefits

The DCC’s continued success depends on our people. It’s important to us that you enjoy coming to work, and feel healthy, happy and rewarded. In this role, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.

If there are any questions you’d like to ask before applying, please contact Catia Pereira or complete your application, so we can learn more about you. Your application will be carefully considered, and you’ll hear from us regarding its progress.

Join the DCC and discover the power of you.

What to do now?

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you have any questions you’d like to ask before applying, please contact [email protected]

Capita Opportunity Statement

The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves, and people are valued for their differences. We’re always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions. You’ll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do deliver. Our purpose is to create a better outcome for you.


Educational Requirements

  • Bachelors Degree


Category : Supply Chain Analyst
Posted : December 7, 2023
Salary : N/A

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