CRM & Commercial Excellence Data Analyst


CRM & Commercial Excellence Data Analyst

Alfa Laval
  • China


At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Who you are:

A analyst role in marketing team with focus on process improvement of OneCRM, Leads Analysis & Reporting, Voice of Customer and Customer Segmentation Study in North East Asia cluster, with responsibility on supporting business managers with commercial data analysis and insights.

About the job:

1. Facilitate OneCRM & leads management process implementation in NEA/China

2. Develop tools and dashboard to enhance data-driven sales management.
3. Facilitate customer segmentation with sales managers and apply based on central tools and guidelines.

4.Deliver data analytics and compile regular reports to the business team from a combination of different data/information sources to assist in decision making and business plan implementation.

5.Create specifications for reports and analysis based on business needs and data elements required.

6.Collaborate with central and local team to finetune and drive key processes (e.g. customer segmentation, data management, customer satisfaction etc.)

7.Perform data management and analytics to assist other marketing initiatives

What you know:

• B.A. or master’s degree in engineering, business analysis or related area
• 3+ years of experience in the similar role, with sense and knowledge of B2B business model and processes
• Experience of Microsoft CRM system in B2B industry is highly preferred.
• Project management experience will be a plus

• Good business acumen to drive the opportunities into actions together with business leaders. Capable to communicate data analysis to different level of business leads in a concise way
• Strong competence on data, passionate on working with complexing datasets. Experience of retrieving data from various source (data warehouse, Datamart, etc) and performing required data cleaning independently.
• Hands on experience of developing dashboards in Power BI or similar BI tools.
• Strong knowledge on MS Office tools, proficiency in excel;SQL/Python experience will be a plus
• Proactive personality and team sprits

• Is driven by achieving results.


Category : Data Analyst
Posted : November 23, 2023
Salary : N/A
Experience : 3 Months

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